Head of IT
Location: Plattekloof, Cape Town
Salary: Market related
Lead the IT governance and cybersecurity agenda for a growing financial services organisation where your strategic insight and hands-on expertise will shape the future of technology risk and resilience.
Is this you?
You are a strategic yet hands-on IT leader who is comfortable operating at both board and operational levels. You communicate complex technical concepts clearly to non-technical stakeholders and thrive in regulated environments where governance, accountability and strong risk management are essential. You enjoy building structure, driving best practice, and partnering with both internal teams and outsourced providers to ensure technology environments are secure, compliant and effective.What you’ll be doing (and why you’ll enjoy it)
You will take ownership of the organisation’s IT governance and cybersecurity framework, chairing the IT and Cyber Risk Committee and reporting into senior leadership and board-level committees. Acting as the primary relationship owner for the outsourced IT provider, you will manage service performance, SLAs and escalations while ensuring strong cybersecurity monitoring and incident management. You will oversee the governance of the Microsoft 365 and cloud environment, ensure robust security configurations, and lead cyber incident response processes. In addition, you will drive business continuity and disaster recovery planning, manage regulatory compliance requirements, and ensure the organisation’s technology environment aligns with evolving financial services regulations and risk standards.Where you’ll be doing it
Our client is a well-established financial services organisation operating in a regulated investment environment. The business is known for its disciplined governance approach, strong focus on risk management, and commitment to delivering excellent outcomes for partners and investors. The culture promotes accountability, respect and collaboration, empowering employees to take ownership while maintaining professional balance.What you’ll need
You will bring at least five years’ experience in an IT management or IT risk role, ideally within financial services or another regulated sector. Strong experience managing outsourced IT providers and enforcing SLAs is essential, along with solid knowledge of Microsoft 365 administration including Azure AD/Entra ID, SharePoint, Exchange Online, Intune and Conditional Access. You should have a sound understanding of cybersecurity fundamentals, incident response, and IT governance frameworks within regulated environments. Experience with regulatory audits or inspections is important, and certifications such as CISM, CRISC, CISSP, Microsoft 365 certifications or ITIL would be advantageous.What you’ll get
This role offers the opportunity to shape the IT governance strategy of a growing organisation while working closely with senior leadership and board committees. You will join a values-driven environment that emphasises accountability, collaboration and professional respect, with a market-related salary and the chance to influence the organisation’s long-term technology resilience and security posture.How to apply
For a confidential discussion please contact Judy Engelbrecht on (010) 065 1655 or send your CV to judy.engelbrecht@ttec.co.za – We appreciate that your CV might not be fully up to date. No problem, just send us what you have. We do respond to everyone! Just give us a few days to work through your application.Applicant Consent
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