IT Governance and Risk Manager

Location: Plattekloof, Cape Town

Salary: Market related

Lead IT governance and cybersecurity strategy at Board level in a highly regulated financial environment.

Is this you?

You are a confident IT leader who thrives at the intersection of strategy and operations. Comfortable engaging at Board level, you can translate complex technical matters into clear business language. You are accountable, composed under pressure, and bring a strong sense of ownership when it comes to risk, governance and regulatory compliance. Naturally collaborative yet firm in holding partners to account, you balance kindness and professionalism with high standards.

What you’ll be doing (and why you’ll enjoy it)

You will take full accountability for IT across the business, chairing the IT & Cyber Risk Committee and reporting into Board and Audit structures. Acting as the primary relationship owner for the outsourced IT provider, you will manage SLAs, performance, escalations and service quality while overseeing cybersecurity monitoring and incident remediation. You’ll own the IT Risk Framework, regulatory compliance, and governance of the Microsoft 365 environment, including access controls, security configurations and information management standards. From leading cyber incident response and maintaining the Incident Response Plan, to overseeing business continuity, disaster recovery testing, RTO/RPO targets and audit readiness, you will ensure the technology environment is secure, compliant and aligned to regulatory requirements.

Where you’ll be doing it

Our client operates within a regulated financial services environment, partnering with investors and stakeholders to deliver strong, responsible outcomes. The organisation is values-driven, balancing performance with professionalism, personal harmony and accountability. As the business strengthens its technology governance framework in line with evolving regulatory standards, this newly created role offers the opportunity to shape and mature the IT function at executive level.

What you’ll need

You bring at least five years’ experience in IT management or IT risk, ideally within financial services or another regulated sector. You have proven experience managing outsourced IT providers and holding them accountable to SLAs. Strong Microsoft 365 expertise (including Azure AD/Entra ID, SharePoint, Exchange Online, Intune and Conditional Access) is essential, alongside a solid understanding of cybersecurity principles, IT governance frameworks and regulatory standards such as FSCA Joint Standard and POPIA. Experience with audits, inspections, business continuity and disaster recovery is important. Relevant certifications (CISM, CRISC, CISSP, ITIL or Microsoft) will be advantageous.

What you’ll get

A market-related salary and the opportunity to shape IT governance at executive level within a respected, values-led financial services organisation, with direct exposure to Board-level strategy and decision-making.

How to apply

For a confidential discussion please contact Judy Engelbrecht on (010) 065 1655 or send your CV to judy.engelbrecht@ttec.co.za – We appreciate that your CV might not be fully up to date. No problem, just send us what you have. We do respond to everyone! Just give us a few days to work through your application.

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