Location: Remote (from South Africa)
Can you craft content that truly puts the user first? Do you thrive on understanding user journeys and creating content that simplifies their experience? If you’re passionate about developing user-centric solutions and driving excellence in content design, this could be the perfect opportunity for you.
You’ll take charge of designing content that leads users smoothly through their digital journeys. Your role will involve identifying pain points and creating content that addresses them, ensuring it’s engaging and clear. Collaborating with agile teams, you’ll influence the overall user experience, working closely with stakeholders to create evidence-based content that is continually optimised. You’ll also ensure all content meets legal and regulatory requirements, while being a champion for the user within the wider design team.
You’ll join a team committed to pushing the boundaries of digital product design, where user experience is at the heart of everything they do. The company is known for its forward-thinking approach, placing inclusivity and accessibility at the core of its mission. Working remotely with a dynamic and diverse team, you’ll embrace a smart working model, with flexibility to shape how and where you work to meet the demands of the role and team goals.
You’ll bring a strong background in user-centred content design, with proven experience in mapping customer journeys and creating content that addresses user needs. Experience working within agile, cross-functional teams is essential, along with hands-on knowledge of various CMS platforms (WordPress, Drupal, Joomla), ideally AEM. A portfolio demonstrating your ability to develop clear, concise content in complex, transactional environments is key.
You’ll benefit from the opportunity to work on high-impact projects in a cutting-edge digital environment. You’ll join a forward-thinking team where innovation and user-centred design drive success.
For a confidential discussion please contact Judy Engelbrecht on (010) 065 1655 / 083 607 3333 or send your CV to judy.engelbrecht@ttec.co.za.
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