Senior After Sales Administrator
Location: Kempton Park, Johannesburg
Salary: Market related
Looking for a meticulous and service-focused individual who thrives under pressure.
Is this you?
You are an experienced administrator with a knack for multitasking and exceptional at organizational and detail orientated skills. You truly excel in customer communication, documentation accuracy, and providing comprehensive support to your team in a technical environment. Your proficiency in managing multiple system software, strong interpersonal skills, and ability to thrive in both independent and collaborative settings will set you apart from the rest.
What you’ll be doing (and why you’ll enjoy it)
As a Senior After Sales Administrator, you will play a vital role in supporting the After Sales Admin Manager and their team for a large national account. You will generate accurate quotations and handle invoicing processes efficiently, ensuring seamless administrative operations. Your day-to-day tasks will include logging customer calls, managing job orders and spare parts requests, dispatching technicians to customer locations, and managing all their billings. You’ll also maintain schedules for load tests and services, create purchase requisitions and orders, and process Goods Received Vouchers. Additionally, you will assist the Sales Admin Manager with various ad-hoc tasks and efficiently plan and schedule technicians’ tasks.
Where you’ll be doing it
Our client is a leading provider in the materials handling equipment industry, recognized for its innovation and commitment to customer service and their warehouse is located in the Kempton Park suburb of Pomona. With a reputation for excellence and a supportive company culture, this organization values teamwork, professional growth, and the well-being of its employees. You’ll be part of a company that prides itself on its achievements and dedication to maintaining high standards in all aspects of its operations.
What you’ll need
To shine in this role, you should have at least 10 years of experience working with large national accounts in technical/automotive/engineering industries. Along with strong communication skills, your excellent organizational and multitasking abilities and meticulous accuracy will be essential as you will be handling all the technician/client liaising on parts, billing, job cards, and general dispatch. The ability to work both independently and as part of a team will ensure your success in this dynamic role.
What you’ll get
In return for your expertise and dedication, you will receive a competitive salary and a comprehensive benefits package. You’ll have the opportunity to work with a forward-thinking international company that values its employees and offers a supportive and engaging work environment. Join a team where your contributions are recognized, and your career development is a priority.
How to apply
For a confidential discussion please contact Roxanne Battistoni on (021) 035 1433 or send your CV to r.battistoni@thetalentexperts.co.za
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