Strategy & Operations Lead – Founder’s Office

Location: Sandton, Johannesburg

Salary: Market related

Strategy is not a slide deck here. It means shaping decisions beside the founders, then delivering them.

Is this you?

Ambiguity brings out your best thinking. You form a view, take ownership and move important work forward without waiting for a detailed brief. Commercially astute and intellectually curious, you enjoy challenging assumptions respectfully and want to help build a business rather than advise from the sidelines.

What you’ll be doing (and why you’ll enjoy it)

Working alongside two founders, you will shape priorities and lead strategic projects from problem definition through to execution. Your remit will span commercial growth, founder-led sales, key client conversations, business operations and the assessment of new markets, partnerships and opportunities. You will turn incomplete information into practical plans while contributing an independent perspective to consequential decisions.

Where you’ll be doing it

Inside a lean team of approximately 10 people, you will have close founder access and visibility across a growing South African regulatory technology and credit bureau business. The operation has been stabilised and modernised following an acquisition and is now preparing for its next stage. The role is primarily office-based, with some flexibility indicated.

What you’ll need

Evidence of strong strategic and commercial judgement is essential, together with analytical problem-solving, stakeholder management and confidence engaging senior clients in regulated environments. Relevant backgrounds include management or strategy consulting, start-up or scale-up operations, entrepreneurship and professional services. Consulting candidates are likely to bring around three or more years of strong experience. An LLB or legal and regulatory background would be particularly advantageous.

What you’ll get

The real draw is unusually broad scope and meaningful influence over business direction. You will build expertise across strategy, commercial activity, operations and execution while working directly with founders. Rather than inheriting a rigid remit, you will help shape the position through the value you create.

How to apply

For a confidential discussion please contact Judy Engelbrecht on LinkedIn, (010) 065 1655 or send your CV to judy.engelbrecht@ttec.co.za – we appreciate that your CV might not be fully up to date. No problem, just send us what you have. We do respond to everyone! Just give us a few days to work through your application.

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