Internal Sales Representative: Technical Support
Location: Johannesburg
Salary: Market related
Most sales roles sell products. This one solves technical problems and keeps customers coming back.
Is this you?
You enjoy combining technical knowledge with customer interaction and take pride in finding practical solutions. Naturally organised and detail-oriented, you thrive in a fast-paced environment where accuracy matters. Strong communication skills, a customer-focused mindset and the ability to manage multiple priorities allow you to build trust while delivering exceptional service.What you’ll be doing (and why you’ll enjoy it)
This role sits at the heart of customer support and technical sales. You’ll manage internal sales activities, process orders, support telesales initiatives and provide technical guidance to customers and colleagues. A major focus will be overseeing warranties, repairs and calibrations from start to finish, evaluating faulty products and advising customers on warranty versus repair outcomes. You’ll also assist with product selection, quotations and technical enquiries while identifying opportunities for business growth. You’ll enjoy this role because every day brings a mix of technical problem-solving, customer engagement and sales support, allowing you to make a visible impact on both customer satisfaction and business performance.Where you’ll be doing it
You’ll join a respected organisation operating within the industrial and technical sector, known for delivering high-quality solutions to customers across a variety of industries. The environment is professional, customer-focused and collaborative, offering exposure to technical products, continuous learning and the opportunity to work alongside experienced industry professionals.What you’ll need
A post-matric qualification in Electrical Engineering, Electronics or a related technical field is essential. You’ll bring 2-5 years’ experience in internal sales or technical sales, ideally within industrial, electrical or contracting environments. Previous exposure to warranties, repairs and technical support is critical. Experience using CRM or ERP systems, strong organisational skills and a sound understanding of electrical tools and test and measurement equipment will set you apart.What you’ll get
An opportunity to build your career within a technically focused business where your expertise will be valued. You’ll gain exposure to a broad range of products, customers and technical challenges while working in a supportive environment that encourages growth and development.How to apply
For a confidential discussion please contact Lindokuhle Modisane on LinkedIn, (021) 035 1433 or send your CV to l.modisane@thetalentexperts.co.za – we appreciate that your CV might not be fully up to date. No problem, just send us what you have. We do respond to everyone! Just give us a few days to work through your application.Applicant Consent
I agree to the processing of my personal data included in this application. I consent to the processing and retention of the personal information contained in my curriculum vitae or resume for the purposes of placements in future roles that become available.
I am aware that I have the right to withdraw consent at any time, and that I have agreed to the Privacy Policy. I agree to my information being shared with potential employers for the purposes of applications to available roles after discussions with a member of The Talent Experts.